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Susan's Small Business: Canada Blog

By Susan Ward, About.com Guide to Small Business: Canada since 2000

Customer Service That Outshines Your Competitors

Wednesday May 26, 2004
Pull ahead of your competitors by offering the kind of customer service that not only keeps your current customers happy but draws new customers. Just follow these four steps.
More: Custmer Service Tips From Two Top Retailers - Customer service "lessons" that you can apply to your own business.
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