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By Susan Ward, About.com Guide to Small Business: Canada since 2000

8 Rules for Good Customer Service

Thursday May 15, 2008
With the tourist season reopening in many places across the country, customer service is a good topic to revisit - particularly the basics of good customer service. You can ask any of your employees or anyone on the street what good customer service is and they'll be able to tell you; good customer service is treating customers the way you would like to be treated as a customer.

But how can you consistently deliver that kind of customer service? 8 Rules for Good Customer Service tells how. You might want to print it and go over it with your employees.

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