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Susan Ward

Tips for Handling Returns

By January 2, 2014

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In my first after-Christmas foray into the local retail stores, I saw a lot of people shopping - but I also saw a lot of people lined up at customer service counters waiting to make returns.

Young female clerk in a retail clothing store handling a merchandise return.

Make sure you and your staff are providing customer service rather than disservice with these tips for handling returns.

More on Handling Returns

Learn More About Good Customer Service:

Image (c) Eileen Bach / Getty Images

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Comments
January 5, 2014 at 10:52 pm
(1) john smith says:

Its really hard for some pople that dont have money for shipping

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