Today's customers are more demanding and less tolerant than ever before. They have high service expectations and are less willing than ever to give a business a second chance if ... Read More

If I asked you what resources you absolutely had to have to start a successful business, what would you say? A good business idea? Enough money to develop it? True enough; ... Read More

I love free trials - especially free trials that last long enough for you to get a real sense of how the product works. Right now one of my favourite ... Read More

Is a messy, cluttered home office slowing you down? If you're not quite ready for a full makeover but desperately need more home office organization, here are five small manageable ... Read More

If your income tax still isn't filed and you're completing your income tax return yourself, income tax preparation software can make the chore easier. It's almost impossible to go wrong ... Read More

...is advertising that is going to reach your target market. So if I run a local restaurant, advertising on bus shelters, the sides of buses and in the ... Read More

This poll is inspired by research done by Bibby Financial Services which showed that many businesses have had to take some drastic measures to survive the downturn. Bibby Financial Services surveyed ... Read More

Your email. Your phone system. Your printed communications. Are they making you look down-at-the-heel? Steve Adams explains how to dress up your business communications so your business looks like a winning ... Read More

Customer Relationship Management (definition) tools have been around for a long time but have been dismissed by many small businesses because of cost. Zoho CRM is an inexpensive CRM solution ... Read More

Here's what people are talking about in the Small Business Canada Forum right now. Why not pop in and see what other people have said about these topics and add ... Read More

Christopher Yuskiw writes about what you have to have to get a small business loan in the Small Business Canada Forum. This is an excerpt from his post: "Banks approach each ... Read More

A reader writes: "I haven't filed my income tax for several years. What are the repercussions I can face if I file them this year?" The late-filing penalties can make ... Read More

You can exponentially increase the number of referrals you get, dramatically increasing your client base, by doing one simple thing - asking for referrals. Here are several scripts you can ... Read More

Staples Canada will take your used ink and toner cartridges and recycle them. The company's goal is to collect one million used cartridges by Earth Day (April 22nd), diverting them from ... Read More

Like so many others, I've jumped on the Twitter bandwagon this past week. It's just too popular to ignore if you're trying to have any kind of presence on the ... Read More

If you've been following along, you know that I've just started using Twitter. It was going really well until I tried to do a tweet that included an URL and ... Read More

Have questions about your Canadian income tax? There are several different resources on the site that will help you find answers to your questions. Preparing & Filing Your Canadian Income ... Read More

... so you shouldn't be showering people with them. This in response to a question from a reader asking how effective business cards are in getting new business. Which got me ... Read More

I have to get started on Twitter. Anita Campbell at Small Business Trends has published her Ultimate Small Business Twitter List and I'm not on it. When you do what ... Read More

Starting a business may seem overwhelming at first. There are just so many things to do! This guide to starting a business in Canada is designed to lead you through ... Read More

The last installment in my bankruptcy series is a set of Bankruptcy in Canada FAQs, which answer common questions about bankruptcy, such as the difference between personal and business bankruptcy, bankruptcy ... Read More

If your online business model involves selling online through sites not your own, you'll want to check out Bonanzle.com. It doesn't offer auction-style listings; instead sellers display items through a ... Read More

Here's what people are talking about in the Small Business Canada Forum right now. Why not pop in and see what other people have said about these topics and add ... Read More

Visa Canada is offering free Fraud Prevention for Small Business workshops. The workshops offer tips on how to protect credit card information and how to ensure your payment application is ... Read More

My nephew, a university student, reminds me that it's already time to be on the hunt for a summer job. It's going to be a particularly tough search this season, I ... Read More

March 8th, International Women's Day (which is actually a week now), is a great time to reflect on women in business. Here in Canada, more women are joining the ranks ... Read More

I don't know a single person who wants to declare bankruptcy – but it happens. Sometimes, despite all a person's best efforts, their finances get out of control and they ... Read More

Wandering around one night these examples of slick new business cards on Gino Orlandi's You the Designer blog caught my eye. Whether you're getting your first set of business ... Read More