Articles Index

8 Rules For Good Customer Service

These 8 simple rules will ensure that your business becomes known for its good customer service and allow you to reap the benefits that good customer service provides.

6 Sure Ways to Increase Sales

Shifting your sales focus can make increasing your sales easier - and build the customer loyalty that results in repeat sales. Learn how with these six sure ways to increase sales.

Executive Summary Example

Writing an executive summary for your business plan? Here's an executive summary example that you can use as a model.

Business Registration in Nova Scotia

A business registration guide for registering a sole proprietorship, partnership or corporation in Nova Scotia, Canada.

Customer Complaints Create Profit

Mary Sandro explains how to turn customer complaints into opportunities.

Writing The Business Plan: Section 4

Writing a business plan? Preparing to write the Competitive Analysis section of the business plan means finding out about your competitors. Here's how.

Top 10 Business Startup Mistakes

Here are ten mistakes you don't want to make when you're starting a business (Cherilyn Lester).

5 Inexpensive Online CRM Solutions for Small Businesses

Good online CRM lets you pick a CRM plan, sign up and get on with the important business of managing your client or customer relationships. Here are my picks for good online CRM solutions for small businesses.

Should Your Business Use Pinterest?

Should your business be using Pinterest? Here's how to tell.

How to Best Use Pinterest for Business

Trying to use Pinterest to market your small business? Learn how you can best use Pinterest for business with these tips.

Answers to Common Questions About the GST HST

Answers to common questions about Canada's GST HST for business people and/or non-residents operating in Canada.

8 Mobile Marketing Strategies for Small Business

When it comes to mobile marketing, your small business needs to be there or be nowhere for an ever-increasing percentage of the market. Here are mobile marketing strategies for your small business so you can get the mobile marketing part of your marketing mix off and running.

Top 7 Reasons Why Your Small Business Should Use Twitter

Is your business isn't using Twitter, you're missing out. Here are the top seven reasons why your business should be there.

8 Things Every Startup Needs to Know

If you're about to create a business startup here's what you need to know to make your startup experience as smooth and successful as possible.

Administrative Professionals Week

Administrative Professionals Week is the time for bosses to show their appreciation and for administrative professionals to celebrate their accomplishments. Here are Administrative Professional Week gift suggestions to help bosses show their assistants how much they appreciate their hard work throughout the year.

The 5 Best Ways to Get Free Website Promotion

Learn how to market your website for free with these five methods for getting website promotion.

More Ways To Maximize Your Business Income Tax Deductions

This four part article on small business tax deductions covers automobile income tax deductions, travel-related income tax deductions, tax deductions related to employing your spouse or child and advertising and other income tax deductions.

Starting a Business: Register for the GST

Although GST registration is mandatory for all businesses in Canada, there are exceptions. Find out who has to register for GST, why voluntary GST registration can be advantageous to your business, how GST in Canada works and what the GST registration process is with these GST HST resources.

Help! The Internet is Killing my Business!

Having a hard time competing with people using online storefronts to sell similar products and services? Here are five ways your small business can compete with online businesses.

Sample Business Invitation Letter

A sample business invitation letter that your small business can use to invite people to serve on your own advisory board.

6 Rules of Business Data Protection

Business data is the most valuable asset any business has - but many are cavalier about protecting it. Following these six rules of business data protection will ensure that your business is able to get up and running again quickly no matter what happens.

10 Small Business Loan Sources

Having a hard time getting a small business loan from a traditional bank? If your small business is looking for money, here are ten other Canadian small business loan sources where you may be able to get the funding you need.

Attract More Customers Through Cross-Promotion

Even the most time-pressed business owner can attract more customers with less effort through the right cross-promotions. Kare Anderson explains how cross-promotion works and provides ideas for jump-starting your cross-promotions.

How to Prepare Your Business for an H1N1 Flu Pandemic

The H1N1 flu pandemic could be even worse than the flu pandemic of 1918. Or it could be the Y2K of 2009. Either way, it's best if your business has a business continuity plan in place to deal with the effects of the expected H1N1 virus swine flu upsurge. Follow these nine steps and you'll have a basic business continuity plan to keep your business up and running through the H1N1 flu pandemic crisis.

Top 5 Business Trends 2012

Five business trends of 2012 that small businesses need to get in on to be competitive.