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Small Business: Canada: Most Popular Articles

These articles are the most popular over the last month.
8 Rules of Customer Service
Good customer service is the lifeblood of any business. You can bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won’t be profitable for long. These 8 simple rules will ensure that your business becomes known for its good customer service and allow you to reap the benefits that good customer service provides.
Executive Summary Example
Writing an executive summary for your business plan? Here’s an executive summary example that you can use as a model.
Business Plan Outline
Writing a business plan? This business plan outline has an explanation of each section to help you write a business plan and links to articles detailing how to write each business plan section.
Digital Voice Recorders
Looking for a digital voice recorder? Get organized and record and transfer information to your PC with ease with these top digital voice recorders.
Sample Business Invitation
Feel free to customize this sample business invitation letter and use it to invite people to serve on your own small business advisory board.
Writing Executive Summary
The executive summary will be the first thing the readers of the business plan read. If your business plan’s executive summary is poorly written, it will also be the last, as they set the rest of your business plan aside unread! Here’s how to write an executive summary that will get the rest of your business plan read.
Good Customer Service
Want to provide good customer service? The first secret of good customer service is how to build business to customer loyalty.
Sample Invoice
Once you've sold the product or provided the service, it's invoice time. Here's what information has to be on your invoice and a sample invoice that you can use as an invoice template.
Cold Calling Tips
Does the thought of cold calling leave you cold? Cold calling is an effective sales tactic if it's done properly. These cold calling tips will help you make cold calling a more successful experience.
Customer Service Definition
A definition of customer service and customer service resources for small business owners.
Mastering Your Filing System
Learn how to set up a filing system that helps you work swiftly and efficiently with these filing tips and tricks.
Buying a Digital Recorder
Thinking of buying a digital voice recorder? Here are the features to look for to help you choose the digital voice recorder that's best for your business needs.
Home Business Opportunities
Are you one of the many people searching for a hot home business opportunity? Then this list of the best home business opportunities may be just what you're looking for. These home business opportunities are the best because of their potential right now and because there's only going to be a growing demand for these products and services in the future.
Best Business Opportunities
What are the best business opportunities of 2008? Those business opportunities that tap into consumers' green impulses and, of course, those business opportunities that meet the needs of particular niches. Here are my predictions for the best business opportunities for 2008.
Business Promotion
Business promotion doesn't have to be expensive to be effective. Get the word out about your business with these ten business promotion techniques that are effective and inexpensive. This first page of this 5 part article tells how to be sure every piece of paper your business sends out is a business promotion tool.
Time Management Tips
Hone your time management skills with these 11 time management tips. Learn how to come to grips with the time management myth and take control of your time to be more organized and productive.
Phone Answering Tips
How you answer the phone says a great deal about your business. Use these telephone answering tips to ensure that callers know they're dealing with a winning business.
Executive Summary
What is an executive summary? This executive summary definition includes information on writing a business plan executive summary and a link to an executive summary example.
Mission Statement Definition
What is a mission statement and how does a mission statement differ from a vision statement? This mission statement definition also includes several mission statement samples.
Shiny Customer Service
Providing customer service that outshines the customer service your competitors offer can give your business a powerful edge. Here are four ways to provide customer service that shines - and will keep your customers coming back.
Vision Statement Definition
What is a vision statement and how do you get started creating a vision statement? This vision statement definition includes tips for crafting one and an example of a vision statement.
Financial Plan
How to write the financial plan section of the business plan, with instructions for writing each of the three financial statements needed for this part of the business plan, the income statement, cash flow projection and balance sheet.
Selling on eBay
Becoming an eBay seller lets you get into e-commerce without having to go through the trouble and expense of setting up an e-commerce site of your own. These seven eBay selling tips will help you get started selling on eBay successfully and get on your way to becoming an eBay PowerSeller.
7 Inexpensive Business Ideas
Want to start a business but don’t have a lot of money to invest or time to invest in developing specialized skills? Then you’ll want to have a look at this list of business ideas for profitable businesses you can start inexpensively and quickly. And all of these business ideas will work as home-based businesses, too.
Marketing Plan
Developing a marketing plan? Learn how to put together a marketing plan step by step, starting with developing a Unique Selling Proposition for your products or services. The marketing plan also covers pricing strategy, your sales distribution plan and your advertising and promotions plan.
Computer File Management
Thought file management was just for paper files? Think again. It’s just as important to keep the files on your computer organized and up-to-date. Keep your computer files accessible with these file management tips.
Starting a Business Steps
Starting a business? Use this guide to the steps you need to follow when starting a business in Canada to find the information you need and to be sure you don't overlook anything you need to do when starting a business.
Cash Flow Analysis Definition
A definition of cash flow and an explanation of cash flow analysis for small business owners.
6 Ways to Increase Sales
Shifting your sales focus to enticing your current customers can make increasing your sales easier – and best of all, build the customer loyalty that results in repeat sales. Learn how with these six sure ways to increase sales.
Target Marketing
What is target marketing? This target marketing definition explains and outlines the basics of market segmentation.
Customer Service Tips
The big money isn't as much in winning customers as in keeping customers - and the key to keeping customers is the level of customer service you provide. Liz Tahir presents ten customer service tips that will keep them coming back.
Leadership Definition
This leadership definition includes a brief explanation of the main leadership skills and a discussion of how leadership applies to business.
Market Analysis Section
Instructions for writing the Market Analysis section of the business plan and define your target market, with questions to guide your business plan research.
Should You Incorporate?
Many small businesses think of incorporating, but there are incorporation advantages and disadvantages. Here's an outline of the advantages of incorporating your small business.
How To Get A Business Loan
Looking for a small business loan? Increase your chances of securing a small business loan by having these documents ready to go with your business loan application.
Create a Business Name
Choosing a business name is one of the most important things you’ll do during the process of starting a business. These five rules for choosing a business name will help you create a business name that’s easy for your customers to remember and good for business promotion too.
Multifunction Laser Printers
Looking for a multifunction printer? Here are the best multifunction black and white laser printers for small businesses and home offices.
Find Your Target Market
The first step of an effective marketing strategy is to find and sell to your target market. Marilyn Guille explains how to identify your target market and how to zero in on your target market by using market segmentation.
Business Registration Ontario
A business registration guide for registering a sole proprietorship, partnership or corporation in Ontario, Canada.
Accounting Software
These top selling accounting software programs for small business simplify your small business accounting tasks, and provide all the reports and tools you need to effectively use your financial data.
Marketing Strategy
How to kickstart your sales and marketing by creating an effective sales and marketing strategy.
Business Start Up Money
How are you going to get the business start up money you need to take your new business from idea to success? This rundown of where to look for the start up money you need and the most popular sources of business start up money, including sources of business start up loans, will help.
Summer Job Businesses
Start your own business this summer, working for yourself rather than working for someone else. While some people are still looking for a summer job, your own business will already be up and running - and making money. Here are the best business ideas for students.
Breakeven Analysis Definition
Definition of business term breakeven analysis and how to do a breakeven analysis to determine pricing.
Buying a Multifunction Printer
Thinking of buying a multifunction printer for your small or home office? Here are the multifunction printer features to look for to help you choose the multifunction printer that's best for your business.
Sales Forecasting
Sales forecasting is especially difficult when you don’t have any previous sales history to guide you, as is the case when you’re working on preparing cash flow projections as part of writing a business plan. Here, Terry Elliott provides a detailed explanation of how to use three methods of sales forecasting.
Business Ideas
Sometimes the hardest part of starting a business is coming up with a business idea. Follow the links on this page to find small business ideas and home based ideas that will get you over the business ideas hurdle and onto actually starting your new business.
5 Leadership Keys
Without leadership, the ship that is your small business will aimlessly circle and eventually run out of power or run aground. These five keys of leadership will help you transform yourself into a leader.
17 Advertising Ideas
Word-of-mouth is great small business advertising but it's slow. These seventeen advertising ideas - both the tried and true and advertising ideas you may not have tried yet - will let you grow your customer base much more quickly.
7 Inexpensive Business Ideas
More inexpensive business ideas for people who want to start a business but don’t have a lot of money to invest or time to invest in developing specialized skills. All of these business ideas are ideas for profitable businesses you can start inexpensively and quickly. And all of them will work as home-based businesses, too.
Register Business Name
Do you have to register a business name when you're starting a business? This FAQ has the answer - and explains why you might want to register your business name even if you don't have to.
Color Laser Printers
Laser printer quality gives your business documents the professional edge so why limit the effect to black and white? With these top color laser printers you'll be able to produce sharp, colorful brochures, diagrams, stationery, and invoices in house - at an affordable price. Here are my choices for the best color laser printers for small businesses.
3 Ratios for Health
How healthy is your business? Some basic ratio analysis will tell the story. Calculating these three financial ratios will let you check your business’s current temperature, diagnose potential problems, and see if your business is doing better or worse over time.
Speech Lesson 1
The first speech lesson of the Speak For Success course deals with the speech problem of sloppy enunciation. Use this information and related speech exercises to speak more clearly and make a better impression on your listeners.
Buying An LCD Projector
Thinking of buying an LCD projector? Here are the LCD projector features to look for to help you choose the LCD projector that's best for your business needs.
Business Opportunities 2007
The best business opportunities of 2007 are those opportunities that meet people’s needs on one end of the scale or the other - indulgence versus health. Here are my predictions for the best business opportunities for 2007, business opportunities with the best profit potential.
Lightweight LCD Projectors
Can a lightweight portable projector still provide the presentation quality needed for boardrooms, classrooms and home theaters? Here are the best portable LCD projectors and DLP projectors. All weigh less than 7 pounds, but are still packed with features to make any presentation shine.
Starting A Small Business
Thinking of starting a small business? This four part article lays out three basic questions to ask yourself before you start your own business, the abilities you need to succeed and how to avoid failure.
7 Sources of Business Ideas
Business ideas are all around you. But where do you find business ideas? And how do you discover the business idea that's best suited to your skills and desires? These seven sources of business ideas will get you thinking like an entrepreneur.
Business Plan Definition
Definition of the term business plan and business plan resources for small business owners.
Choosing A Type of Business
If you want to start a business, there's a world of bewildering possibilities out there. This five-step plan will lead you through the decision making process for figuring out what type of business you truly want to start.
Common GST HST Questions
Do you run a Canadian business? Or are you a non-resident wondering if you need to charge GST when operating in Canada? The answer to your questions about the GST HST may well be in this collection of answers to common GST questions.
GST Registration
This guide to GST in Canada for Canadian small businesses covers GST registration, the small supplier GST exception, Input Tax Credits, GST HST reporting, how GST works, and why you might want to register for the GST even if you don't have to.
PowerPoint Presentations
Is giving PowerPoint presentations part of your job or business? Learn how to give effective PowerPoint presentations with these PowerPoint presentation tips.
Multifunction Printers
Multifunction printers save space and money. These top multifunction inkjet printers that also scan, copy, and fax are ideal for home offices and small businesses looking for quality printing at an affordable price.
8 Marketing Strategies
Want to attract new business but have a small marketing budget or none at all? Kelley Robertson presents eight inexpensive marketing strategies that will generate new business leads.
Operating Plan
This part of the Writing A Business Plan article series explains how to write the operating plan section of the business plan. Learn how to describe your business' stage of development and production process in the business plan.
5 Types of Customers
Focusing on getting new customers to increase sales isn't the best way to improve your business's bottom line. Focusing on the 20 percent of your loyal customers can be much more profitable. Mark Hunter explains what the five types of customers are and how to turn more of them into loyal customers.
Organize Your Office
You can have the most attractive, up-to-date office design available and still not be able to accomplish what you need to do unless you organize your office. These 12 steps to organize your office will show you how to organize your desk and your office space so that you have an office design you can both appreciate and work in.
Starting A Business Tips
Thinking of starting a business but worried about failure? Learn how to start a business that will succeed and thrive with these top ten pieces of start up business advice from Susan Ward.
Accrual Basis Accounting
A definition of accrual basis accounting and an explanation of how accrual basis accounting and cash basis accounting differ.
Forms of Business Ownership
What are the legal forms of business ownership in Canada and which should you choose when starting a business? This guide to the forms of business ownership in Canada outlines the advantages and disadvantages of a sole proprietorship, partnership, corporation and cooperative.
Time Management Definition
A definition of time management, personal time management and a list of time management skills that need to be mastered for effective time management.
Management Plan
Writing a business plan? Here's how to describe your internal management team, your external management resources and your human resources needs in the management plan section of the business plan.
Marketing Plan Definition
What's a marketing plan and what's the difference between a marketing plan and a marketing strategy? This marketing plan definition explains and presents marketing plan resources.
Competitive Analysis
Writing a business plan? Preparing to write the Competitive Analysis section of the business plan means finding out about your competitors. Here's how.
How To Incorporate
An outline of the general steps for incorporation in Canada, explaining how to incorporate your business, from choosing where to incorporate your business through receiving your certificate of incorporation.
The PST (RST) for Small Bus...
Do you have to charge PST or RST on the products and/or services your small business offers? This PST overview explains how provincial sales taxes apply to small businesses in different Canadian provinces and what each province's provincial sales tax rates are.
10 Ways to Green Business
Ten easy-to-implement tips to make your business environmentally friendly, focusing on reducing and reusing.
Start a Home-Based Business
How do you start a home-based business that will succeed? The secret of success is not to stop halfway through the business selection process as so many people do. Follow these six steps to start a home-based business that will succeed rather than just being a drain of your time and money.
Niche Market Definition
Definition of term niche market and an explanation of how to capitalize on a niche market for small business owners.
Incentive Programs
Have your past sales incentive programs been a disappointment to both you and your salespeople? Here's how to create a sales incentive program that will motivate your salespeople.
CRM Definition
A definition of customer relationship management (CRM) and an explanation of CRM processes for small business owners.
Marketing Definition
What is marketing? This marketing definition explains and outlines the marketing basics that are the key components of a marketing plan for any business.
What You Need To Succeed
Anyone can start a business. But not just anyone can start a successful business. Here are the resources you need to start a small business with staying power, from a Type D Personality through start up money.
Organize Your Life
Just plain busy or super busy - learn how to organize your life with these tips to help you organize your life and restore your sanity.
Internet Marketing Campaign
Successful holiday Internet marketing campaigns are within the reach of any business, no matter what your budget. By following these basic marketing plan steps and committing to the follow-through, you can create a cost effective marketing campaign with a substantial return on investment.
Turnkey Business Definition
Definition of term turnkey business and an explanation of what to look for in a turnkey for small business owners.
Buying A Color Printer
Thinking of buying a color printer? Here are the color printer features you should consider to help you decide which color printer to buy, including whether you should buy an inkjet or a laser printer.
How to Calculate GST
How do you calculate the GST when your Canadian business has to charge it? The answer depends on what province you’re in, as you’ll see on this page of the Answers to Common GST Questions.
Good Office Management
Don’t let chaos get the best of your small business. Once you start applying these seven principles of good office management, you’ll be amazed at the difference good office management makes – and how much more business you do.
Starting a Business Quiz - Entrepreneur Quiz - Question 1
Is starting a business right for you? Find out if you're ready to be an entrepreneur with this atarting a business quiz.
Business Registration Canada
Do you need to register a business name? And how do you register a business name? These resources on business registration in Canada include details on how to register a business name in various provinces.
Best Green Business Ideas
Starting a green business has two advantages; you will be starting a business targeting a growing market and starting a green business can be particularly satisfying as you get to make your own contribution to making the world a better place. Here are what I think are the best green business ideas.
GST Registration Process
What's the GST registration process in Canada? This FAQ explains the GST registration process and provides the numbers and/or forms necessary to complete your GST registration.
Budget Definition
A definition of the term budget, different types of budgets and how planning a budget applies to businesses.
Retail Sales Tax (RST) And ...
An outline of the process of charging, collecting, and remitting retail sales tax (RST) in Ontario, using the example of a small retail business. This provincial sales tax explanation also applies to small businesses in BC, Saskatchewan and Manitoba.
eBay Selling Keys
Starting an eBay business is easy, fun and can be done from the comfort of your own home. But what if you want to do more than sell a few items and actually make money on eBay? How do you turn your selling on eBay foray into a successful eBay business? Here’s what I think are the keys to successful eBay selling.
Baby Boomer Business Ideas
The baby boomer market is an extremely desirable market because of its sheer size. Learn how you can get a piece of the baby boomer market with these small business ideas based on baby boomer trends.
Email Management
Email management is critical when you get hundreds of emails a day. Is checking and answering email interfering with your productivity? Use these email management tips to get a grip on your inbox.
Do-It-Yourself Market Research
This guide to do-it-yourself market research explains how to conduct market research, including tips for designing your own market research surveys and market research questionnaires.
Canadian Income Tax FAQs
These Canadian income tax FAQs for small businesses provides answers to common small business tax questions such as how to report business income, how to claim business expenses and what happens if you can't pay the income tax you owe.
Your First Advisory Board M...
A sample Advisory Board meeting agenda that you can use for the first small business Advisory Board meeting, with notes on how to adapt the agenda for future board meetings.
Business Plan - Industry Part
Writing a business plan? Here are instructions for writing the Industry section of the business plan, with questions to guide your business plan research.
How to Register a Business
How do you register a business in Canada? This FAQ tells how to register a business in Ontario and other provinces and outlines the basic process to register a business.
31 Ways To Drive Traffic
Want web site traffic to your business web site? Here are 31 ways to drive web site traffic to your business web site.
Business Name Elements
A business name does more than identify your company. It tells customers who you are, what you do, and how you do it. Your business name differentiates you from your peers, peaks customer interest, and invites further investigation - if you do it right. Here’s how to pick the right new business name by applying these six elements.
Business Networking Definition
A definition of business networking and on overview of business networking best practices for small business owners.
Articles of Incorporation
The articles of incorporation are one of the documents necessary for incorporation. Here's an explanation of the Articles of Incorporation and how to access the Articles of Incorporation form.
Starting a Business FAQs
Do you need to register your business? Or need a business bank account? How do you register for the GST/HST? Find the answers to these starting a business questions and more in this Starting a Business FAQs for people starting a business in Canada.
Cash Flow Management
A definition of cash flow management and cash flow management resources for small business owners.
Don't Do What You Love
One of the most common pieces of advice to people thinking of starting a small business is to do what they love. But that's wrong. Here's why doing what you love is a bad idea if you're starting your own business.
Accounts Payable Definition
A definition of the accounting term accounts payable and how accounts payable applies to small businesses.
Ecommerce and PST
Sell goods or services online in Canada and wonder what provincial sales tax you should be collecting? Here's the lowdown on PST and online sales, province by province.
Capital Investment
Two definitions of capital investment and how capital investment applies to small businesses.
GST Registration Canada
Although GST registration is mandatory for all businesses in Canada, there are exceptions. Find out who has to register for GST, why voluntary GST registration can be advantageous to your business, how GST in Canada works and what the GST registration process is with these GST HST resources.
Filing System
Learn how to set up an easy-to-use filing system for your business. Setting up a filing system doesn't have to be a daunting task. Ronda Claire of Claire Ideas explains how to set up a file management system that makes it easy to file and find the paper you need.
Business Valuation Methods
Selling a business? Here is an explanation of the three most common business valuation methods to help you determine how much your business is worth.
Business Registration Alberta
Starting a business in Alberta? This business registration guide explains the process of registering a business in Alberta in detail.
Business Success Lesson 2
Increase your business success ten fold by learning how to set specific goals and using specific goals when goal setting.
Find Small Business Grants
Small business grants that can help you start and grow your Canadian small business do exist. Use these five tips to make your search for small business grants in Canada more successful.
Time Tracking Software
Find the time tracking software you need to track the time you spend on various projects and bill clients with these top time tracking software programs.
Writing the Sales Letter
Sales letters can be extremely powerful; marketing studies show that they outperform other direct mail formats such as brochures and postcards. Here’s how to write a sales letter that will wow your readers and persuade them to buy your product or service.
Branding Basics
A great logo and tag line are key to creating the kind of branding that lets your company occupy the beach front property in the minds of your customers. Here Karen Saunders provides logo design and tag line tips for effective branding.
Personality Types
A lighthearted look at how we sometimes sabotage our time management efforts, using fictional time management personality types. Which time management type are you?
Expenses as Tax Deductions
A list of common business expenses for Canadian businesses with links to details about using particular business expenses as tax deductions.
Newsletter Design
Newsletters are smart marketing. Here are the pros and cons different newsletter formats and tips to help you choose the best newsletter format and promote your newsletter.
Worry-Free Vacation
Small business owners need vacations, too. If you have a hard time stepping away from your business and taking a vacation, here's how to have a truly worry-free vacation.
Budget Office Design
Setting up a small or home office can be a very expensive undertaking – but it doesn’t have to be. Office design on a budget is possible. You can have a functional, attractive work space without spending a bundle by following these tips for getting office furniture and equipment such as office desks, filing cabinets and office chairs on the cheap.
Notice of Assessment
Definition of term notice of assessment as used by Canadian small business owners.
Small Business Grants
What small business grants are available in Canada? And what do you have to be or do to get one? See if you fit the criteria for any of these Canadian small business grants.
Top Backup Software
The best backup software is both reliable and customizable, allowing you to customize and automate the data backup process. Here's a selection of top backup software for small business users that meets the criteria and will give you the data backup protection you need.
Recession-Proof Your Business
Concerned about recession and wondering how to recession-proof your business? Recession-proof your business by following these seven best practices.
Income Tax Deductions
This four part article on small business tax deductions covers automobile income tax deductions, travel-related income tax deductions, tax deductions related to employing your spouse or child and advertising and other income tax deductions.
10 Steps to Exporting
International marketing is not the same as domestic marketing. These marketing strategies will help you successfully enter the international market and export your goods and/or services.
Business Success Lesson 5
Your level of self confidence directly affects your selling skills. Use these techniques to improve your self confidence and get ready to sell.
Selling Skills
Learn how to qualify sales leads, a critical selling skill for anyone in business.
Debt Financing Definition
A debt financing definition and how debt financing applies to small businesses.
GST Exempt or Zero-Rated Goods
If your Canadian business needs to charge GST, you need to know the difference between GST zero-rated and GST exempt goods and services. This page of the Answers to Common GST Questions gives examples of both GST exempt and GST zero-rated goods and services.
Quick Business Plan
Maybe you don’t need to work through an entire business plan. You can use this quick-start business plan whether you’re starting a business from scratch or thinking of buying an existing business to see if a business idea is worth pursuing.
Computer Recycling
Want to recycle your computer but don't know where or how? This list of ideas and places for recycling your computer equipment in Canada will help.
Calculating The Home Busine...
There are tax deductions specific to home businesses. Here's an outline of Canadian home business tax deductions, including how to calculate the business-use-of-home tax deduction.
Organizing Corporation
From the corporate minute book and corporate seal, through setting up a corporate bank account, this outline of incorporation procedures explains how to get your new corporation organized.
Business Terms
This business terms glossary has business term definitions and resources for selected business terms.
Buying A Franchise
Becoming a franchisee can be a shortcut to success when you're starting a business. But what are the advantages of buying a franchise? What are the disadvantages? What can you expect once you've expressed an interest in buying a particular franchise? If you're thinking of buying a franchise, you'll want to read this first.
Business Registration Quebec
An explanation of the procedure of business registration in Quebec, including whether or not a business needs to be registered and how to register a sole proprietorship, partnership or corporation.
Business Success Lesson 1
The first week of the Small Business Success Program is about tracking your daily activities to establish a benchmark for the business success program.
Choosing a Business Name
When choosing a business name, there are two things to consider; the business name’s marketing potential and its legal elements. This page explains how to choose the right business name for your new business for those starting small businesses in Canada.
Business Opportunities 2006
What will be the best business opportunities in 2006? Find out with this top 10 list of business opportunities that are the best in terms of potential profit and growth.
Advisory Board
No business is too small to benefit from an Advisory Board and an Advisory Board can be a powerful management tool for your small business. Here's how to set up and use an Advisory Board.

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