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Readers Respond: Who Has the Best Business Bank Account?

Responses: 12

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I've heard a lot of complaints from small business owners about business bank account fees, especially that business bank account fees are much higher than fees for personal accounts. But the cost of a business bank account is not the only thing to consider when you're choosing a small business bank account. The relationship you can build with the bank and/or loans manager, the different services your bank or credit union offers, the personal service you get – all these things matter, too. So what do you think? What Canadian bank or credit union has the best business bank account for small businesses and why? What's Your Opinion?

CoastCapital

All banks overcharge businesses. Credit unions however have more reasonable fees, for $5 a month includes unlimited deposits, and $0.95 per other transactions, or $30 for unlimited everything!
—Guest Vancouver_Expat

President Inno-Chem Solutions

I received a letter from an idiot named Nigel Davis at HSBC saying that they no longer want my business and are closing my account. Have you ever heard anything like this? I guess I upset them by sending 100K to my TD Waterhouse account to invest instead of having earned 0 for me while they invested it for themselves. When I opened this business account they said that when I had 100k in there I would be a special customer welcomed as such at every HSBC branch in the world. (Of course I couldn't care less about that crap). The account still has about 50K but I guess that’s not good enough for a savvy business man like Nigel. What a business man. I would fire him in a heartbeat if he worked for me. But to say they don't want my money anymore that they get for free to invest for themselves? I'm stunned. I just Googled and it looks like ING Direct has one. LOL. Good riddance HSBC. I would think that you would need my business after paying a $1.9 BILLION settlement for laundering...
—Guest Tom Cauley

albanian banks are much better

I, coming from a "sheep" country Albania, and expected to see banks that are more advanced than those in Tirana. Boy, was I wrong! These banks in Canada still use mainframes??? 10 years ago all banks in Tirana were on no-nonsense Unix and Oracle platforms. Free of charge of course! They are happy when you put money into their bank; they are all smiles. What is happening here in Canada with these ridiculous banks that rob their customers openly???
—Guest albanian

HSBC doesn't offer e- transfers

I left TD because the fees were ever increasing and went to HSBC. HSBC doesn't offer e-transfers, so I have to go their ABM machine, withdraw the money, then deposit - or buy expensive cheques. Their hours of operation are 10 to 4 p.m. and there are not too many ATMs across the city. Consider this when you choose HSBC. With electronic banking I would have been fully satisfied.
—Guest Olga

Forget Scotia Bank

What isn't mentioned is the additional costs of the business accounts. I just found out that Scotia Banks wants a minimum $150 for a "package" (banking binder, other crap, etc.) just to order more cheques beyond the first few that came with opening the account. What a racket!
—Guest Schnug

no HSBC

I’m in the process of ditching HSBC. They centralized all their business banking so you can no longer actually talk to a human being face to face. (Yes, I’m old fashioned). I noticed that they were taking $20 per month from my account that was not authorized. When I asked them about it, they wouldn’t even talk to me because the info in their computer was wrong (and I can’t prove who I am by presenting identification to another living human). Good riddance HSBC. Coast Capital Credit Union sounds interesting.
—Guest rick

Lesser of the Evils

I'm actually appalled by business bank fees. Long gone are the days when banks actually encouraged people to put money in banks and make money on the interest they charged to borrowers. With fees to take money out, fees to put money in, fees to transfer money around, I'm more inclined to just open a safety deposit box and keep it in there. At least they can't take it away... My current choice is Alberta Treasury Branct (a Credit Union in Alberta) but even they have begun the fees game charges have risen 300% in the past few months. Obviously there isn't a clear winner anymore.
—Guest Dave

Royal Bank woes

I recently started a business account with Royal Bank and it is absolutely awful! Their internet banking does not show your available funds - only what is on deposit so you have no idea how much money you have access to. I also have to call once per month to get rogue service charges removed. And finally, I can't search for credit card transactions that are more than 30 days old. Rediculous. I understand that a business account will incur more service charges, but this should come with more features and better service, not less. Or in the case of RBC - useless.
—Guest Dave

Winner - RBC Small Business Account

The RBC Small Business Account is by far the best value for the money! May 2011 Reviewed: ING & President Choice & Manulife - they did not offer Business Operating Accounts (only Savings). HSBC while tempting (zero fees), had such poor customer service ratings that I removed it from the running (Accounts were taking months to create). BMO, CIBC, Bank of Nova Scotia all had monthly fees that were higher than RBC and did not include enough transactions in their plan to make them comparable to RBC. For $6 monthly, RBC offers up to 10 transactions per month including bill payments, ATM and Deposit activities. If transactions exceed 10, fair fees are charged.
—Virtual_Analyst

Mortgage Loans

icici bank is the best bank account. ================ Mortgage LoansM
—neileaque

What about online brokerages?

With one possible exception, banks have poor online brokerages. Analysts whose reports they make available are often biased. Analysts depend on employer-entity. Bank brokers generally seem to provide research from their favored sources, thus adding to analyst-bias. Please do a rating of discount Online brokers. An up-to-date review and ranking would be of much value. It doesn't seem right that no matter the performance full-line brokers collect fees percentages + percentages from funds. The broker is not at risk, yet always makes money, unlike the client. Why do banks fear performance-based compensation? Brokers, bank or not, reconsider; offer arrangements where broker-compensation is performance based. It would be valuable if you did a rating of online brokers.
—adam.okhai

The Best Bank Account Is a Credit Union

I have a basic business account at my credit union. It's got a basic charge of $9.95 a month. For that I get 15 full service transactions a month which is usually enough for me. If I go over that, self-serve transactions are 75 cents each. But what I really like is that the people at the credit union give me excellent service.
—Cassie

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Who Has the Best Business Bank Account?

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