Updated Articles and Resources
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8 Rules for Good Customer Service
Created:
Sunday, August 15, 2004
Updated:
Monday, May 28, 2012
These 8 simple rules will ensure that your business becomes known for its good customer service and allow you to reap the benefits that good customer service provides. -
How to Answer the Phone
Created:
Tuesday, December 09, 2003
Updated:
Monday, May 28, 2012
How you answer the phone says a great deal about your business. Here's how to do it properly. -
Before You Buy a Printer
Created:
Saturday, December 06, 2003
Updated:
Sunday, May 27, 2012
Thinking of buying a printer? Find out what you need to know before you buy. -
Small Business Tools & Tech
Created:
Tuesday, September 25, 2007
Updated:
Sunday, May 27, 2012
From printers and business gifts through business apps and cloud computing, this is the section that provides suggestions and buying advice for your small business needs. -
6 Sure Ways to Increase Sales
Created:
Thursday, April 07, 2005
Updated:
Wednesday, May 23, 2012
Shifting your sales focus can make increasing your sales easier - and build the customer loyalty that results in repeat sales. Learn how with these six sure ways to increase sales. -
Quotes on Leadership
Created:
Thursday, December 18, 2003
Updated:
Wednesday, May 23, 2012
Learn how you can lead and inspire others with these quotes on leadership quotes and being a leader. -
Vision Statement Definition
Created:
Thursday, August 11, 2005
Updated:
Wednesday, May 23, 2012
What is a vision statement and how do you get started creating a vision statement? Learn what and how here. -
Customer Service Definition
Created:
Monday, December 15, 2003
Updated:
Wednesday, May 23, 2012
A definition of customer service and customer service resources for small business owners. -
Executive Summary Example
Created:
Wednesday, January 11, 2006
Updated:
Wednesday, May 23, 2012
Writing an executive summary for your business plan? Here's an executive summary example that you can use as a model. -
Business Registration in Nova Scotia
Created:
Saturday, December 27, 2003
Updated:
Wednesday, May 23, 2012
A business registration guide for registering a sole proprietorship, partnership or corporation in Nova Scotia, Canada. -
Business Etiquette Quiz - Correct Answer - Question 3
Created:
Monday, May 21, 2012
Updated:
Monday, May 21, 2012
How do your business manners rate? Find out with this business etiquette quiz. -
Business Etiquette Quiz - Correct Answer - Question 2
Created:
Monday, May 21, 2012
Updated:
Monday, May 21, 2012
How do your business manners rate? Find out with this business etiquette quiz. -
Business Etiquette Quiz - Correct Answer - Question 10
Created:
Monday, May 21, 2012
Updated:
Monday, May 21, 2012
How do your business manners rate? Find out with this business etiquette quiz. -
Business Etiquette Quiz - Correct Answer - Question 6
Created:
Monday, May 21, 2012
Updated:
Monday, May 21, 2012
How do your business manners rate? Find out with this business etiquette quiz. -
Business Etiquette Quiz - Correct Answer - Question 7
Created:
Monday, May 21, 2012
Updated:
Monday, May 21, 2012
How do your business manners rate? Find out with this business etiquette quiz. -
Business Etiquette Quiz - Correct Answer - Question 4
Created:
Monday, May 21, 2012
Updated:
Monday, May 21, 2012
How do your business manners rate? Find out with this business etiquette quiz. -
Business Etiquette Quiz - Correct Answer - Question 5
Created:
Monday, May 21, 2012
Updated:
Monday, May 21, 2012
How do your business manners rate? Find out with this business etiquette quiz. -
Business Etiquette Quiz - Correct Answer - Question 9
Created:
Monday, May 21, 2012
Updated:
Monday, May 21, 2012
How do your business manners rate? Find out with this business etiquette quiz. -
Business Etiquette Quiz - Correct Answer - Question 8
Created:
Sunday, May 20, 2012
Updated:
Sunday, May 20, 2012
How do your business manners rate? Find out with this business etiquette quiz. -
Business Etiquette Quiz - Incorrect Answer - Question 3
Created:
Sunday, May 20, 2012
Updated:
Sunday, May 20, 2012
How do your business manners rate? Find out with this business etiquette quiz. -
Business Etiquette Quiz - Incorrect Answer - Question 2
Created:
Sunday, May 20, 2012
Updated:
Sunday, May 20, 2012
How do your business manners rate? Find out with this business etiquette quiz. -
Business Etiquette Quiz - Incorrect Answer - Question 10
Created:
Sunday, May 20, 2012
Updated:
Sunday, May 20, 2012
How do your business manners rate? Find out with this business etiquette quiz. -
Business Etiquette Quiz - Incorrect Answer - Question 1
Created:
Sunday, May 20, 2012
Updated:
Sunday, May 20, 2012
How do your business manners rate? Find out with this business etiquette quiz. -
Business Etiquette Quiz - Incorrect Answer - Question 7
Created:
Sunday, May 20, 2012
Updated:
Sunday, May 20, 2012
How do your business manners rate? Find out with this business etiquette quiz. -
Business Etiquette Quiz - Incorrect Answer - Question 6
Created:
Sunday, May 20, 2012
Updated:
Sunday, May 20, 2012
How do your business manners rate? Find out with this business etiquette quiz. -
Business Etiquette Quiz - Incorrect Answer - Question 4
Created:
Sunday, May 20, 2012
Updated:
Sunday, May 20, 2012
How do your business manners rate? Find out with this business etiquette quiz. -
Business Etiquette Quiz - Incorrect Answer - Question 5
Created:
Sunday, May 20, 2012
Updated:
Sunday, May 20, 2012
How do your business manners rate? Find out with this business etiquette quiz. -
Business Etiquette Quiz - Incorrect Answer - Question 9
Created:
Sunday, May 20, 2012
Updated:
Sunday, May 20, 2012
How do your business manners rate? Find out with this business etiquette quiz. -
Customer Complaints Create Profit
Created:
Wednesday, April 23, 2008
Updated:
Sunday, May 20, 2012
Mary Sandro explains how to turn customer complaints into opportunities. -
Business Etiquette Quiz - Incorrect Answer - Question 8
Created:
Sunday, May 20, 2012
Updated:
Sunday, May 20, 2012
How do your business manners rate? Find out with this business etiquette quiz. -
Top Multifunction InkJet Printers
Created:
Friday, June 15, 2007
Updated:
Wednesday, May 16, 2012
These top multifunction inkjet printers are ideal for home offices and small businesses. -
Writing a Business Plan - Competitive Analysis Section
Created:
Friday, November 21, 2003
Updated:
Tuesday, May 15, 2012
Writing a business plan? Preparing to write the Competitive Analysis section of the business plan means finding out about your competitors. Here's how.

