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Tips for Better Customer Service: How to Help a Customer

Two female shop owners serving a customer

A customer seeking help is the most common customer service interaction so it's extremely important to get it right. Here's how.

Learn More About Good Customer Service
Small Business: Canada Spotlight10

7 Ways to Beat Summer Slowdown and Get Your Work Done

Finding it hard to resist the siren call of summer and focus on the work you should be doing for business and professional clients? These seven tips will show you how to keep your work motivation and productivity high.

Back to School Marketing Ideas

Take advantage of one of the biggest retail seasons of the year with these back to school marketing ideas.

6 Secrets for Selling More at Trade Shows & Craft Fairs

Watch your booth or table sales soar when you apply these sales secrets to engage potential customers and make them want to buy.

Being Declared a Personal Services Corporation Can Really Cost You

Learn how to avoid being declared a personal services corporation by the Canada Revenue Agency and losing your small business tax deductions.

Best Green Business Ideas

By starting a green business you will be targeting a growing market and making the world a better place. Here are what I think are the best green business ideas.

Top 7 Myths About Starting a Small Business

If you're thinking of being an entrepreneur, here are some of the most common (and enduring) myths about starting a small business.

10 Low-Cost Ways to Promote Your Business

Business promotion doesn't have to be expensive to be effective. Get the word out about your business with these ten strategies that are effective and inexpensive.

Do You Have the Characteristics of an Entrepreneur?

Not everyone is cut out to be an entrepreneur. See if you have these necessary abilities to be a successful entrepreneur before starting a small business of your own.

7 Ways to Kickstart Business Innovation

Make your small business more competitive and better able to take advantage of business opportunities by kickstarting innovation. Here's how.

Customer Service Is King for Canadian Small Businesses

Is focusing on customer service the right thing to do if you want to grow your small business and have a competitive edge? Learn what the latest research shows.

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