Thursday April 24, 2014
The big money isn't as much in winning customers as in keeping customers, writes Liz Tahir -
and the key to keeping customers is the level of customer service you provide.
In this article Liz presents ten customer service tips that will keep your customers coming back.
Learn More About Good Customer Service:
Image (c) Siri Stafford / Getty Images
Wednesday April 23, 2014
So if your income tax or your GST/HST returns aren't filed, it's time to make them the top priority.
(Yes, it's true that as a self-employed individual you have until June 15th to get your income tax filed but you still have to pay whatever income tax you owe by April 30th.)
The Canada Revenue Agency (CRA) is doing what it can to help late filers get their taxes in on time. Tax centres and tax services offices will offer drop-off service for income tax returns and payments until midnight on April 30th. And you can also NETFILE or TELEFILE both your income tax and GST/HST returns.
(Note that if you want to use NETFILE to file your Canadian income tax you must have prepared your income tax with one of the commercial tax preparation software packages or Web applications certified for NETFILE.)
Have last minute income tax questions? Use the Canadian Income Tax FAQs to find answers or visit this site's collection of articles and resources on Income Tax Canada.
Read More About Canadian Income Tax
Image (c) David Sacks / Getty Images
Tuesday April 22, 2014
As someone thinking of starting a small business, starting a green business has two advantages over starting any other kind of business.
First, interest in being green and patronizing green businesses is growing so you will be starting a business targeting a growing market.
Second, starting a green business can be particularly satisfying as you get to make your own contribution to making the world a better place.
Here are what I think are the best green business ideas.
Explore More Business Ideas
Image (c ) Peter Dazeley / Getty Images
Monday April 21, 2014