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Business Communication

Good business communication skills are essential to anyone who wants to run a successful business. These articles on business writing and public speaking focus on improving your communication skills. Writing a business plan, writing sales letters, and improving your public speaking skills are only some of the business communication topics covered.

Sample Contract for Consulting Services
This sample contract for consulting services defines the legal relationship between one company providing consulting services to another. Feel free to adapt it to your contract needs and use it.

Sample Business Invitation Letter
Trying to set up an advisory board for your small business? Here's a sample business invitation letter you can use to invite prospective board members.

Dress Your Business Communications for Success
Business communications are all about making a good impression on the people who can decide your fate. Dress up your business communications and look like you aspire to be more with these communication tools.

How to Invoice
This collection of invoice templates demonstrates how to invoice for GST/HST, how to invoice if you're a small supplier and more.

How to Write a Mission Statement
The mission statement articulates the company's purpose. It announces to the world at large why your company exists. Here's how to write a mission statement in three easy steps and some sample mission statements.

How to Answer Your Business Phone Properly
You're not just picking up the phone; you're creating a first impression for your business. Here are the rules for properly answering your business phone.

How to Write a Vision Statement
Short. Concise. Inspiring. Learn how to craft a vision statement in three easy steps that will spur your success and provide a springboard for all your business planning.

3 Keys to Business Phone Greeting Success
Telephone greetings are critical for businesses because prospects are deciding whether or not to do business with you. Yet many companies convolute the telephone greeting to the point that employees hate saying it and customers and prospects dread listening to it. When it comes to phone greetings, there is power in simplicity. Here are the three keys to business phone greeting success.

Speak for Success Online Course
Designed to help you shape up your oral communication skills, the seven speech lessons in this online public speaking course will make you sound more polished and professional – and ultimately, because of the power of good business communication, become more successful.

Business Plan Outline
Need help writing a business plan? This outline of the business plan links to detailed articles that explain how to research and write each section of the plan.

Write a Sales Letter That Will Wow Them
Sales letters can be extremely powerful; marketing studies show that they outperform other direct mail formats such as brochures and postcards. Here's how to write a sales letter that will wow your readers and persuade them to buy your product or service.

10 Sales Letter Tips for Maximizing Your Sales Letter Response
Written a sales letter you think will knock their socks off? These sales letter tips will ensure you're maximizing the return on your sales letter campaign.

Writing the Marketing Plan
Your marketing plan communicates the worth of your products or services to your customers. Here's a step by step guide to creating a successful marketing plan.

The Mathematics of Persuasive Communication
Phillip Yaffe reveals the secrets of good business writing - the kind of business writing that communicates clearly and directly to customers, staff and associates. The first secret is related to the differences between expository writing and creative writing.

Newsletters Are Smart Marketing
Reap the benefits of regular communication with your customers by producing a newsletter; what could be better business promotion? Janice Byer outlines the pros and cons of different newsletter formats and where to find newsletter content.

How to Write an RFP
The purpose of a Request for Proposal is to have several companies bid on the work, thus producing more competitive prices. However, if it is not done correctly, it can produce no bids or bids that are a waste of your time. About Management Guide F. John Reh presents the steps to writing a successful RFP.

The Winning Elements of Business Proposals
About Small Information Guide Darrell Zahorsky explains how to make your proposal stands out in a stack of competitor proposals by including the five elements of a winning proposal.

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